Frequently Asked Questions

WHAT DOES GASTRODEFENSE.COM OFFER?

Approved healthcare professionals and select health industry business’ can access wholesale products, education and marketing items to facilitate their resale business. Sometimes you want to carry Pro Colostrum-LD® and sell directly to patients at your office while having them order other products directly from GastroDefense.com that can improve their health through your Patient Fulfillment Affiliate/Dropship Program. You can do both or any combination. GastroDefense.com is the B2B website for Sovereign Laboratories.

WHAT CREDENTIALS DO I NEED TO REGISTER AS A GASTRODEFENSE PROVIDER?

To be approved as a Professional Provider, your registration must include at least one: Practice License # or Resale Tax ID. W9 is required for patient fulfillment.

DO YOU OFFER PRODUCT SAMPLES?

Yes! We currently offer 5g single serving “samples” for purchase or promotion to introduce patients to the benefits of Pro Colostrum-LD®. Inquire with our sales team to catch the latest sample promotion.

IS THERE A FEE FOR PROVIDER REGISTRATION?

Provider registration is free. Registration comes with free access to professional education and product information.

HOW LONG WILL IT TAKE FOR MY ACCOUNT TO BE APPROVED?

Please allow 24-48 hours for your registration to be reviewed. If in good standing, you will receive an email notification with login instructions.

HOW CAN I SPEAK WITH A SALES REPRESENTATIVE?

We encourage you to speak with one of our friendly sales representatives to facilitate your registration, learn more about our products and to schedule your Discovery Call. You can reach us by phone at 928.421.2241 or by email at [email protected].

DO YOU REQUIRE A MINIMUM WHOLESALE ORDER?

Yes. The Wholesale order minimum is $500. This requires an order minimum of $769 MSRP.

DO YOU PROVIDE INCENTIVE PRICING?

Yes. Price reductions are offered to providers purchasing in larger quantities. The pricing structure can be found on each product listing after login.

DO YOU OFFER DIRECT DELIVERY TO PATIENTS?

Yes. If you are looking to maximize your providing abilities, visit pro.gastrodefense.com to register for our affiliate drop ship program.

HOW CAN I DOWNLOAD MARKETING MATERIALS?

On GastroDefense.com providers are able to download literature, videos and more for free. Please inquire with us if you would like any assistance or support building your marketing campaigns.

AM I ABLE TO RESELL YOUR PRODUCT ON MY WEBSITE?

Contact us to see if you’re eligible. Following certain criteria, select healthcare providers are able to list products directly on their practice websites. However, product resale on public marketplace channels (Amazon, EBay, Google Shopping, Rakuten, etc.) will automatically suspend your wholesale account.

ARE YOUR PRODUCTS LISTED ON FULLSCRIPT OR EMERSON?

At this time our products can only be purchased directly through GastroDefense. The exclusive nature of our products requires us to keep professional sales channels in-house.

DO YOU HAVE DEDICATED SALES REPS?

All customer service and sales representatives can be reached by phone at 928.421.2241 or by email at [email protected].

WHY BOVINE (COW) COLOSTRUM?

Research shows the immune and growth factors in cow's colostrum are structurally similar to those in human colostrum, which is part of why bovine colostrum is biologically compatible for human use.

HOW SAFE IS PRO COLOSTRUM-LD®?

Colostrum is generally well tolerated, and no significant drug interactions have been documented in the available literature.† As with any supplement, patients should discuss use with their healthcare provider, particularly if taking other medications.

Note: We do not suggest the use of colostrum for people with milk protein allergies, are pregnant or have had a recent organ transplant.

HOW MUCH PRO COLOSTRUM-LD® SHOULD PATIENTS TAKE AND WHEN?

Our providers suggest between 2 tsp. – 1 TBSP per serving, though every person differs on the amount of colostrum that is needed. Some providers prefer starting patients with a higher initial serving before decreasing to a maintenance level, while others prefer starting low and gradually increasing. No significant toxicity has been documented with colostrum use.†

WHAT IF MY PATIENT IS LACTOSE INTOLERANT?

Rest assured, most people with lactose intolerance do not experience a problem with colostrum, as there is only a small amount of lactose present - about 250mg per serving - and specific beneficial bacteria to support lactase enzyme production. If, however patients have a severe (anaphylactic) milk protein allergy, you should re-evaluate them taking colostrum, due to its high protein count.

WHAT IF MY PATIENT IS VEGETARIAN AND DOESN'T CONSUME ANIMAL PRODUCTS?

Colostrum is a dairy-derived product, so it isn’t suitable for a strict vegan diet. That said, some vegetarians who include dairy in their diet choose to use colostrum — it has a long history of traditional use in various cultures, including parts of India where dairy has long been part of a vegetarian diet. We recommend patients make their own informed choice based on their personal dietary standards.

IMPORTANT UPDATE ON OUR KOSHER CERTIFICATION

Dear Valued Customers, We want to inform you that in the coming months, our products will no longer be certified under the OU Kosher Certification. This decision was made after careful consideration, and we are committed to ensuring a smooth transition for our customers.

Please rest assured that we will continue to uphold the highest standards of quality and integrity in our production processes. We will keep you updated on any new developments.

If you have any questions or concerns, please feel free to contact our customer service team. We appreciate your continued support and understanding.

HOW CAN MY PATIENTS JUSTIFY THE COST OF PRO COLOSTRUM-LD®?

With the varying quality of colostrum products on the market, we believe our sourcing and processing standards reflect that investment.

I DON'T WANT TO TAKE COLOSTRUM FROM THE CALVES. DO THEY GET ENOUGH?

Yes, the first milking must be reserved for the calf! It is essential that you and your patients choose a Colostrum company that ensures that the calves’ needs are met first. Many companies are promoting first milking colostrum as superior. The first milking does contain more immunoglobulins than subsequent colostrum milkings, however, it also contains blood and mucous which are NOT desirable for human consumption. It is best to buy colostrum collected over the first 48 hours.

HOW CAN COLOSTRUM HELP MY PATIENTS LOSE WEIGHT?

Colostrum naturally contains IGF-1, one of many growth factors it provides.† Some patients combine colostrum with an exercise and nutrition plan as part of an overall body-composition goal, though individual results vary and colostrum is not a weight-loss product on its own. Remember that muscle weighs more than fat, so while you may not notice a change on the scale, you will see the difference in the way your clothes fit!

HOW CAN COLOSTRUM HELP MY PATIENTS GAIN WEIGHT?

Within about two hours of eating, the body draws on stored fuel (fat and muscle protein) for energy, and it’s generally easier for the body to break down muscle tissue than fat. Increasing food intake along with exercise and colostrum supplementation may help support muscle mass gain rather than fat gain, since muscle tissue is denser than fat by volume.† This may be a useful consideration for providers working with athletes focused on performance and body composition.

HOW DOES COLOSTRUM PROMOTE NATURAL AGING SUPPORT?

Colostrum naturally contains growth factors that occur in smaller amounts in the body as we age.† Many patients incorporate colostrum into a healthy-aging routine alongside diet, exercise, and sleep

HOW DOES COLOSTRUM HELP WITH MOOD?

Some research suggests lactalbumin, a protein found in colostrum, may support a calm, balanced mood during stressful periods.†